Reactive Maintenance
Duncan Contracts have retail and other multi-site clients who are taking advantage of our services and realising the added benefits of consolidating all of their building and property maintenance requirements with us.
We operate throughout East Anglia, offering a complete maintenance solution encompassing all reactive and PPM, statutory and environmental compliance programmes and building fabric project works and quotations.
Our services cover Reactive, Planned, Compliance, Environmental and Projects and should you want or need any information pertaining to any of these services please use our contacts page to let us know what you require.
Duncan Contracts offer a comprehensive reactive maintenance service which includes:
- 24/7 dedicated reactive maintenance helpdesk.
- Full coverage of East Anglia by skilled, multi trade and specialist operatives and approved contractors.
- Transparent and competitive reactive maintenance rates.
- Customer satisfaction surveys on all jobs plus selective site visits to monitor the quality of service and workmanship.
- Management information to provide customers with analysis of their spend by location, trade and response time.
With Duncan Contracts you can be confident that your property is maintained with the minimum of disruption to you and your clients and customers. We monitor the quality of service and workmanship of our operatives and approved contractors to ensure they meet the high standards set by our clients.
Duncan Contracts reactive maintenance service covers the following trades:
Core Trades
- Building
- Electrical
- Joinery/Carpentry
- Plastering
- Plumbing
- Painting/Decorating
- Roofing
- Brickwork
- Flooring
Additional Trades
- Gas Works
- Locksmiths
- Jetting/Drainage
- Glazing and Boarding
- Floor Cleaning
- Air Conditioning
- Asbestos Removal
- Fencing & Gates
- Fabrication
- Heating / Ventilation
- Fire Extinguishers
- Welding
- Shutters and Grilles
- Graffiti Removal
- Pest Control
- Security Services
Duncan Contracts reactive maintenance customers include retail and other multi outlet businesses nationwide.
Duncan Contracts response times:
- 2 hour response time for any core trade to any location for extreme emergencies.
- 4 hour, same day or next day service for urgent works.
- 3-5 day service for non urgent works and general remedial works.
01473 221 899
info@duncancontracts.co.uk